Docsol understands that many customers value their personal privacy and wish to ensure that any company that they purchase product from will also value their privacy. As part of our customer charter we will guarantee that we will not provide your personal details to a third party. We also promise that we will process your personal data fairly and lawfully

Data that we collect
To enable us to supply your orders and to provide updates concerning our products we will ask you to supply personal details such as:
Name
Address
Email address or Fax number
Phone number
Credit or debit card details
Internet Protocol (number assigned to a computer on the internet)
Cookies are programs that are a standard for storing data, (such as the contents of your last order or your domain name), most web servers including ours will store cookies on your browser. These cookies will instigate the transmission of stored data to our web server. You can set your browser to stop this happening.

How do we use your data
Our primary purpose in using your data is to provide you the customer with an efficient service. In addition to supplying the products that you have requested we will provide you with updates and information on our products. We will provide your data to agents who are contracted to supply services to us in processing your orders or supplying product information or updates and need the data to perform these services. We may also provide the data to agents who will analyse your data profile to enable us to provide a better service to you. We may use modern technology to process the data to track buying interest or patterns.

Your consent to processing data
By Law we are required to obtain your consent to processing your data. We will assume that you have given your consent if you provide us with any data via our web sites or via replies to advertisements. By emailing us you can advise us that you wish to withdraw your consent.

How we protect your data
The data that you have provided will remain in databases that are established in a network that is firewall protected. Firewalls exist to stop the transfer of unauthorised information to or from the network. Physical access to our servers is restricted through the use of door code security systems. Higher level user login ID and password controls are also in place to restrict access. The Company uses industry standard security technology and server certification.

As a routine the Company carries out validation checks to help prevent fraud. No protection system is foolproof and the company cannot guarantee the total security of data or accept any liability unless a breach of security was due to our proven wilful default or negligence. Certain web sites linked to our site may not offer the same protections as the Brand Name Beds site and the laws of some countries outside Northern Ireland or the EEC to which your data may be transferred as part of the process of providing products and services to you, may not offer the same data protection

Customer choice
You can update your data or ask us to delete your data at anytime by sending an E-mail to info@docsol.co.uk

We promise to try to delete or update your information promply